（14个揭示网站访客丢失的好工具）。相信这一篇文章对于网站主、博客来说都十分的重要！
说来也巧，最近正在着手写一篇关于网站监测工具集合的文章，今天发现了这篇热文，就先转载给大家，希望有所帮助！
（注：由于时间关系，本文仅翻译标题，具体内容大家可以参考原文。另外本文所有图片均转自原文，特此说明！）
1、网站统计来路分析：大名鼎鼎的Google Analytics
Track where your visitors came from, and which links they clicked. Google Analytics—get it here!
2、网站点击热图：哪儿的点击最受欢迎？
Easy-to-interpret "heatmaps" showing exactly where people clicked (even if it wasn't a link). Crazy Egg—get it here!
3、访客浏览录制：更清晰的真实反应访客在你博客的动作。
"In-page" web analytics, showing videos of visitors' screens(!) The perfect complement to Google Analytics. ClickTale—get it here!
4、听听访客的意见：我的博客哪儿需要改进？
Let your visitors tell you what's missing from the page! Google Talk Chatback—get it here!
5、看看访客的建议：小小的一次调查
Ask your visitors all your marketing questions.
SurveyMonkey—get it here!
6、问问访客的感觉：我的博客浏览效果怎样？
Ask your visitors why they visited you, and whether their visit was successful. 4Q—get it here!
7、可用性测试：我的博客是否有价值
Get a big dose of reality by watching your users in action. Steve Krug's book—get it here!
8、来一次全方位的可读性调查
Pop-up survey allows you to recruit participants for your usability tests. Ethnio—get it here!
9、用好你的耳和嘴
Use your ears and mouth (and go outside). If you can't sell it face-to-face, how can you expect to sell it online?
10、访客是最好的宣传员：一传十、十传百的道理谁都懂！
Your customers are your best salespeople—so listen to how they sell! Tell-a-Friend King—get it here!
11、访客反馈系统：访客能轻松的发表自己的意见与建议，这很重要！
Allow your visitors to easily give feedback on your webpages. Kampyle—get it here!
12、关键词分析：知道你的访客最需要什么
Would you like to know what your visitors want? They're typing it into your website's search tool.
13、小小引擎透露天机：别人对你的评价
A search engine for tracking what people are saying about you. Serph—get it here!
14、谷歌网站优化工具：对内容和设计进行测试和优化
Test different versions of your webpages to see which is the best. Google Website Optimizer—get it here!
原文：http://www.conversion-rate-experts.com/articles/understanding-your-visitors/
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